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Terms

Last updated: July 9, 2026

By using this website or placing an order, you agree to what follows. It is written to be read, not to be skipped.

Please read these terms carefully. They affect your legal rights. They include a binding arbitration provision, a class action waiver, a jury trial waiver, and a one-year limit on bringing claims.

By using this site, you confirm that you are at least 18 years old and legally able to agree to these terms.

About the product

Varae's serum is a cosmetic product. It is intended to improve the appearance of skin. It is not a drug, it is not intended to diagnose, treat, cure, or prevent any disease or condition, and these statements have not been evaluated by the FDA.

Everything written on this site about ingredients and results describes what a cosmetic is generally understood to do. Individual results vary, and nothing here is a guarantee of any particular outcome.

Not medical advice

Nothing on this site is medical or dermatological advice. If you have a skin condition, are pregnant or nursing, are using prescribed topical treatments, or have any doubt at all, speak to a doctor or dermatologist before using any new product.

Patch test before use. Apply a small amount to the inner forearm, wait 24 hours, and stop immediately if you see redness, itching, burning, or swelling. Discontinue use and seek medical attention if a reaction occurs.

For external use only. Avoid contact with the eyes. Keep out of reach of children.

Orders

Placing an order is an offer to buy. We accept it when we send you an order confirmation. Until then, we may decline or cancel any order for any reason — including suspected fraud, an error in price or description, or a batch that has sold out.

You must be at least 18 years old to place an order. If you are under 18, you may use this site only with the involvement of a parent or guardian, who must place any order on your behalf and accepts these terms in doing so.

Pre-orders

Some batches are offered as pre-orders. When you pre-order:

Prices and payment

Prices are in US dollars and do not include tax or shipping unless stated. We may change prices at any time, but never after you have placed an order. Payment is processed by a third-party payment provider; we never see or store your full card details.

If a product is listed at an incorrect price because of an obvious error, we may cancel the order and refund you in full rather than honour it.

Shipping

We ship within the United States. Delivery times are estimates and begin from the date of shipping, not the date of order. Risk of loss passes to you on delivery to the carrier. We are not responsible for delays caused by the carrier, by customs, or by an address entered incorrectly at checkout.

This is a water-based product. In hot weather it may arrive warm. That is normal and does not mean it has spoiled. Store it somewhere cool and dark.

Returns

Because this is a cosmetic applied to skin, opened bottles cannot be returned for reasons of hygiene and safety.

Unopened bottles may be returned within 30 days of delivery for a refund of the purchase price. Return shipping is yours to cover unless the item arrived damaged, incorrect, or defective — in which case we cover it and refund you in full.

If your order arrives damaged or leaking, photograph it and write to us within 7 days.

Cancellation

You may cancel an order before it ships. Once a parcel is in the post, the returns section above applies instead.

Accuracy

We try to keep everything on this site correct and current. We may change the formula, the ingredient percentages, the price, or the copy on this site at any time. Colour and appearance may vary slightly between screens and between batches.

Intellectual property

The varae name, the wordmark, the writing, the photography, and the design of this site belong to us or to our licensors, and are protected by copyright and trademark law. You may view and print pages for your own personal, non-commercial use. Nothing else is permitted without our written consent, and no rights are transferred to you.

Prohibited uses

You may use this site only for lawful purposes. You agree not to use it in any way that breaks the law, to impersonate us or anyone else, to send unsolicited advertising, to introduce malicious code, to interfere with the site's operation, or to attempt to gain unauthorised access to any part of it.

You further agree not to use any robot, spider, scraper, or other automated means to access or copy any part of this site.

Artificial intelligence and text or data mining

You are expressly prohibited from using any content on this site — including the writing, the photography, the design, the wordmark, and any product information — for the purpose of training, fine-tuning, or otherwise developing artificial intelligence or machine learning systems, or for text or data mining of any kind.

This prohibition applies whether the use is commercial or non-commercial, and you may not license or sublicense such use to anyone else. Nothing on this site constitutes a licence, express or implied, for such purposes.

Reviews, comments, and anything you send us

If we ever offer reviews, comments, or other places to post, anything you post is a User Contribution, and this section applies.

By posting, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, worldwide licence to use, reproduce, modify, publish, and display that content in connection with our business. You confirm that the content is yours to give, and that it is truthful. You are responsible for what you post; we are not.

User Contributions must not be defamatory, obscene, abusive, harassing, hateful, or deceptive; must not infringe anyone's intellectual property, privacy, or publicity rights; must not promote illegal activity; and must not impersonate anyone or misrepresent your relationship to us. We may remove any contribution, for any reason or none, and we may disclose your identity to anyone who claims that something you posted violates their rights.

If you send us feedback, ideas, or suggestions, we may use them freely and without owing you anything.

Disclaimer of warranties

To the fullest extent permitted by law, this website and everything sold through it are provided as is and as available, without warranties of any kind, express or implied. We specifically disclaim the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the site will be uninterrupted or error-free, or that any particular result will follow from using the product. Some states do not allow the exclusion of implied warranties, so parts of this section may not apply to you.

Limitation of liability

To the fullest extent permitted by law, varae is not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including lost profits, lost data, or loss of goodwill — arising from your use of this website or of any product bought through it, whether the claim is brought in contract, tort, strict liability, or otherwise, and even if we were advised such damages were possible.

Our total aggregate liability for any claim will not exceed the amount you paid for the product giving rise to the claim.

Nothing in these terms limits liability for anything that cannot lawfully be limited — including death or personal injury caused by negligence, fraud, or fraudulent misrepresentation. Some states do not allow certain limitations, so parts of this section may not apply to you.

Indemnification

You agree to indemnify and hold harmless varae, and anyone working with us, from any claim, demand, loss, liability, or expense — including reasonable legal fees — arising out of your misuse of the product, your breach of these terms, or your violation of any law or of anyone else's rights.

This does not apply to claims arising from our own negligence or misconduct.

Links

Where this site links elsewhere, we are not responsible for what you find there.

Events outside our control

We are not liable for any failure or delay in performing our obligations where that failure or delay results from causes beyond our reasonable control — including fire, flood, severe weather, epidemic, strike, war, civil unrest, act of government, failure of a supplier or carrier, or interruption of power or telecommunications. If such an event delays an order, we will tell you, and you may cancel it for a full refund.

Email

There are two kinds of email we might send you, and they work differently.

Transactional email. If you place an order, we will email you about it — confirmations, receipts, shipping notices, delays, refunds, and anything we need to tell you about the safety of a product you bought. These are part of the transaction. You cannot unsubscribe from them while an order is open, and we will keep sending them for as long as we need to in order to fulfil the order.

Marketing email. If you join our list, we may email you about new products, restocks, when pre-orders open or close, and occasional sales. You opt into this, and:

We do not sell, rent, or share your email address. Unsubscribing from marketing does not stop transactional email about an order you have already placed.

These practices are intended to comply with the CAN-SPAM Act, 15 U.S.C. § 7701 et seq., and with any applicable state law.

Text messages

We do not currently run a text-message programme. If we ever do, it is separate from these terms and works like this.

Opting in. You would join only by affirmatively giving us your mobile number and agreeing to receive messages. Consent to receive marketing texts is never a condition of buying anything. Message and data rates may apply, and messages may be recurring.

Opting out. Reply STOP to any message to leave. Reply HELP for help. These are the only reliable ways to opt out.

If you change your number. You agree to opt out before you give up, transfer, or cancel the mobile number you gave us. If you don't, and we message the person who is later assigned that number, you agree to indemnify, defend, and hold varae harmless from any resulting claim, liability, cost, or legal fee — including any claim under the Telephone Consumer Protection Act, 47 U.S.C. § 227, or any similar state or federal law. This obligation survives the end of these terms.

No guarantee of delivery. Message delivery depends on your carrier and is outside our control. We are not liable for delayed or undelivered messages.

You must be 18 to join. Anyone between 16 and 18 needs a parent's or guardian's permission.

Governing law

These terms are governed by the laws of the State of Illinois, United States, without regard to its conflict of law provisions.

Dispute resolution and arbitration

Please read this section carefully. It affects how disputes between us are resolved, and it limits the ways you can seek relief.

Informal resolution first. If something goes wrong, write to us at contact@varaeskin.com and give us 30 days to put it right. Most things are solved this way.

Arbitration. If we cannot resolve it informally, any dispute arising out of or relating to these terms or to any product bought from us will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitration will take place in Illinois or, at your election, by telephone, video, or on written submissions. Judgment on the award may be entered in any court with jurisdiction.

Exceptions. Either of us may bring an individual claim in small claims court instead, if it qualifies. Either of us may seek injunctive relief in court to protect intellectual property.

CLASS ACTION AND JURY TRIAL WAIVER. BY AGREEING TO THESE TERMS, YOU ARE WAIVING YOUR RIGHT TO A TRIAL BY JURY AND YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION.

Claims must be brought individually. You and varae each waive any right to bring or participate in a class action, collective action, consolidated action, or representative proceeding, and an arbitrator may not consolidate more than one person's claims. Class arbitration is not permitted.

If for any reason a dispute proceeds in court rather than in arbitration, you and varae each knowingly and voluntarily waive any right to a trial by jury in that proceeding.

If the class action waiver is found unenforceable, the entire arbitration section does not apply — but the jury trial waiver survives.

Opt out. You may opt out of this arbitration section by writing to contact@varaeskin.com within 30 days of your first order, saying so. Opting out does not affect anything else in these terms.

Nothing in this section prevents you from reporting a concern to a government agency.

Time limit on claims

Any claim or cause of action you may have arising out of or relating to these terms, this site, or any product bought from us must be commenced within one (1) year after the claim or cause of action arises. Otherwise it is permanently barred.

Some jurisdictions do not allow a shortened limitation period, in which case this section may not apply to you.

Severability and waiver

If any provision of these terms is held invalid, illegal, or unenforceable, that provision will be modified to the least extent necessary to make it enforceable, or if that is not possible, severed. The remaining provisions stay in full force.

If we do not enforce a provision on one occasion, that is not a waiver of our right to enforce it later.

Entire agreement

These terms, together with the privacy policy, are the entire agreement between you and varae regarding this site and anything bought through it, and supersede anything said or written before.

Changes

If these terms change, the date at the top changes with them. Continuing to use the site after a change means you accept it. The terms in force when you placed an order are the ones that govern that order.

Contact

Questions about any of this: contact@varaeskin.com